Our Team

Last updated: July 7, 2021

Dear Clients,

With recent changes to restrictions on businesses, we have made some important updates to our operating policies.

1. WE CONTINUE TO SEE ALL CASES BY APPOINTMENT ONLY

This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!

Note: Priority will be given to urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations.

2. SAFETY MEASURES TO KEEP EVERYONE SAFE

Until all of our staff have had the opportunity to get their second vaccine, the following precautions will remain in effect:

• Exam rooms are now open for appointments! Masks are still mandatory while in the exam room. If you would prefer to have a contactless appointment, please bring a cell phone to your pet’s appointment and your veterinarian will perform the exam over the phone with you.
• Continue the use of credit cards as the preferred payment method.
• Curbside pickup of food and medication is still available for those who prefer not to enter the clinic at this time, as is our online store with home delivery. To place an order through our online store, visit our website and click on "Online Store".

**If you have ANY of the following: fever, cough, runny nose, sore throat or shortness of breath, please do NOT come to your appointment **

3. ONLINE CONSULTATIONS ARE AVAILABLE

If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

4. OPERATING HOURS

We are OPEN with the following hours:

Monday : Tuesday: 9:00 am - 5:00 pm
Wednesday : Thursday: 9:00 am - 7:00 pm
Friday: 9:00 am - 5:00 pm
Saturday: 8:00 am - 4:00 pm
Sunday: CLOSED

Thank you in advance for your patience and understanding and we look forward to seeing you and your furry family members again!

- Your dedicated team at Bow River Veterinary Centre